WELCOME TOTHE PANTRY PROVIDED TO MACEWAN STUDENTS BY SAMU LOG IN REGISTER WELCOME TOTHE PANTRY PROVIDED TO MACEWAN STUDENTS BY SAMU LOG IN REGISTER PANTRY UPDATES UpdatesUPDATE – Reading weekNov 9, 2023READING WEEK HOURS The Pantry will be having reduced hours for reading week. Monday the Support Hub will be closed. Starting November 14, 2023 there will be reduced hours of… Read MoreUpdatesUPDATE #10 – 08/18/2023Aug 18, 2023PANTRY CLOSURE A reminder that today, August 18, 2023, is the last day to place any hamper requests before we transition to our spring/summer term hours. We will be closing… Read MoreUpdatesUPDATE #9 – 08/15/2023Aug 16, 2023PANTRY CLOSURE As we reach the end of the summer semester please know that The Pantry will be closing for inventory Friday, August 18. Requests for hampers will close August… Read More more updates BEING A STUDENT IS COSTLY WHEN YOU NEED SOME RELIABLE FOOD, WE’RE HERE TO HELP The SAMU Pantry is a confidential service for students that is accessible once every two weeks with approximately 10 to 12 days worth of non-perishables (depending on your selection). The SAMU Pantry strives to accommodate all dietary needs. THE PANTRY IS AVAILABLE TO ALL MACEWAN STUDENTS WITH PROOF OF A VALID STUDENT ID AT PICKUP Frequently Asked Questions WHO IS THIS SERVICE FOR? The SAMU Pantry is for MacEwan University Students who pay SAMU fees during the current semester. As a SAMU member, you are eligible to receive a hamper from the Pantry every two weeks. DO I HAVE TO PAY FOR THE SERVICE? For eligible MacEwan students, there is no cost to you to pick up a hamper. DO I NEED TO USE MY STUDENT EMAIL? Yes. If you do not use your MacEwan student email, you are not eligible for a hamper, and your “order” will be “cancelled.” WHY ARE THERE SO MANY QUESTIONS TO REGISTER? These are the required questions for our systems and our demographic information. This is in line with all other food support services within Canada. WHAT DO YOU DO WITH MY PERSONAL INFORMATION? All personal information is confidential. The demographic information is recorded in metrics to better serve the students of MacEwan University. DO I NEED MY STUDENT ID TO PICK UP MY HAMPER? Yes. To pick up your hamper, you must show your Student ID card to the front desk in the Support Hub (SA-223). I HAVE REGISTERED FOR AN ACCOUNT AND ACTIVATED IT THROUGH THE EMAIL I WAS SENT BUT I AM STILL UNABLE TO SIGN IN, WHY? With this new system we need to approve new users before they will be able to sign into their account. This is to prevent misuse of the service. Please wait up to 2-3 business days for account approvals, you will receive your status through the email you provided. WHAT IS THE DIFFERENCE BETWEEN “BEST BEFORE” AND EXPIRY DATES? You will find items containing a “best before” date in your hamper. Best Before dates are set up by the manufacturer and are really about freshness, not food safety. Packaged food such as crackers, cookies, cereals and canned foods can be safely eaten long after the best-before date. Details about food and date labelling are available on the Health Canada website and Food Banks Alberta Safe Food Handling procedures. Expiry dates are not the same as best-before dates. They only apply to certain foods with strict compositional and nutritional specifications, such as baby food, infant formula, meat and milk. Our staff and volunteers are trained to check labels on all food items donated to the Pantry. ARE THERE ANY MAXIMUMS OF WHAT I CAN PUT IN MY HAMPER? Yes. To be able to serve all of MacEwan’s students, we have a few limits on what this looks like. We have limits set up per item within the product description. Please do not select more than what is listed as the limit. You will only receive the limit. There is also a one-hamper limit which is a little more difficult to judge when ordering online. Volunteers are trained with this in mind and will remove items that are requested in multiples where possible if the order can not fit in one bag. ARE THERE ANY FRESH FOOD OPTIONS? Currently, we are unable to supply students with perishable items such as meat, eggs, or fresh fruit and vegetables. WHAT HAPPENS IF I DO NOT PICK UP MY HAMPER WITHIN THREE BUSINESS DAYS? If you do not pick up your hamper within three business days, then volunteers will cancel your hamper and place your items back on the shelf. This means that your hamper will no longer be available. This is to support food waste. Many students use the SAMU Pantry, and this process also helps circulate our stock. WHERE CAN I PICK UP MY HAMPER? Once you have ordered your hamper and received an email that your hamper is ready to be picked up, hampers can be picked up at the Support Hub (SA-223, the door is down the hall that is beside the vending machines on the second floor of the SAMU building between building 8 and 9). PICK-UPS IMPORTANT INFORMATION You must show your STUDENT ID when picking up your hamper. Hampers are to be picked up at SA-223 (The Support Hub). It is down the hall by the vending machines on the second floor of the SAMU Building (Between building 9 and building 8). If you do not pick up your hamper within 3 business days of receiving your “Order Ready” email, your hamper will be cancelled. If you cannot pick up the hamper within the 3 business day window, please immediately email firstname.lastname@example.org or email@example.com. SUPPORT HUB OPEN HOURSMON. TO FRI. – 9 AM TO 5 PM CONTACT US Food Support Assistant Primary ContactE-mail: firstname.lastname@example.orgPhone: 780-633-3163 Student Services Manager Secondary ContactE-mail: email@example.comPhone: 780-633-3632 RECIPES CHEESY CHICKEN STUFFING BAKEGARLIC GREEN BEANSSPICED COOKIE STICKSAMBROSIA SALAD View all recipes Are you a company, individual, MacEwan staff/faculty, or community member looking to donate to support MacEwan Students? Click Here!